Every audio component sold on Instant Classic is entitled to a 50-day trial. It only excludes cleaning products and spare parts as these can't realistically be resold as seconds by us.
If you get your order set up - say a turntable, amplifier or speaker - and for some reason want to return it, we'll take it back within 50 days of you receiving it. Even if it's opened and used.
Yep, 50 days. Yep, even if you've opened it and used it.
Why? Because we've got faith in our products. And if you don't enjoy your purchase as much as we hope you will, there's no reason for you to be stuck with it. We want you to be happy and shop with us again one day.
Why 50 days? Because we want you to genuinely try our products in the situation you'll be familiar with every day. Most sites don't offer such a friendly return policy - there's usually always the clause 'must be returned in brand new condition'. Not with us!
If you're not totally happy with your purchase, just contact us and request a return. We'll send you a barcode that the post office will scan, and you don't need to pay anything. Just take the products in. Once received, we'll then inspect and clean it and resell it as a refurb.
All you need to do is make sure you keep all of the original packaging the item arrived in, and that the product is in good working order. It doesn't even need to be in brand new condition.
Once we receive it, a full refund will be processed via your original payment method within 3 business days.