About IC
We started IC to deal with a problem. How could we make shopping for a sound system foolproof?


If you’ve been looking around already, you’ll know that it’s a confusing scene. Do those speakers match that turntable? What’s an amplifier? Do I need a phono stage?

We have a pretty simple opinion on this: it’s not your problem. You shouldn’t need to be a rocket scientist to piece together a sound system.

So our mission was to build an experience where you could give some basic info about your goals, and we’d take care of the rest. Without having to email back and forth or talk to a salesperson.

Something that you could do on our site, on your own, in a few minutes. After all, our motto is music made easy.

Enter Designer. It’s the name for something we’ve been working on for a few years and it’s core to what makes Instant Classic unique. “We do things differently around here,” says the business operator, cliched-ly!

But it really is cool. It’s a tool, engine, piece of software or whatever you want to call it, and its purpose is to match you with the perfect sound system no matter your preferences or circumstances.

It’s been developed here in Melbourne over thousands of hours by people who are into their audio gear, but also want to make shopping for it fun and intelligent.

Designer starts with the critical question: how do you want to listen? You can tell it, for example, that you want to play records, or stream from your phone, or improve your TV’s sound.

Want to bring your own equipment like a Bluetooth speaker or dad’s old turntable? Let Designer know, and it’ll only recommend the products you need. Want to stick to a particular budget, colour or visual style? Designer can handle that too.

It’ll warn you if you’re choosing products that don’t match each other sonically, and will never let you walk away with more or less equipment than you need. The recommendation it provides is just right for playing music the way you want.

It’s almost magic, and we don't think there's anything like it in the world.

With that, pick a starting point and Designer will do its thing!

  • Introducing The Score: IC's in-house rating system designed to make choosing a sound system easy.
  • Objective and transparent: products are evaluated on category-specific criteria, with each scored out of 100. An average overall score is then calculated.
  • An easy rating scale: 100 signifies the best possible experience in that category (from any current product on the market), while 0 indicates the opposite.
  • Smart matching: if any product is more than 10 points under another for corresponding criteria (e.g. sound quality), we’ll suggest you pick an alternative.
  • The result: a well-balanced sound system with no weak links and no guesswork.

So you’re tossing up between different models of turntables, speakers and amplifiers, reading up on which ones are better and how well one matches with the other.

It can feel like a wild goose chase; different reviewers have different scales (when most things get 4 or 5 stars, it feels kind of meaningless anyway), and there’s no reliable way to know whether a turntable at a certain level from one brand matches an amp from another. On top of that are customer reviews, which while really useful, add another (sometimes conflicting) rating to consider.

So we devised The Score. It’s IC’s own standardised rating system for the audio products we sell. We pick relevant criteria for that category of product, giving each criterion its own rating out of 100 (for example, a turntable will be rated on sound quality, build quality and features. Those will then be averaged for a total rating out of 100.

These numerical ratings are ‘absolutist’, meaning that 100 is the best we know of in that category (so something like a Tech Das Air Force, which can go for several hundred thousand dollars), inside or outside of our product range. A rating of 0 would be reserved for the crappiest thing available (think a cheap suitcase turntable with built-in speakers that creates a negative feedback loop and scratches your records - we’ll stay collegial and not mention any names!).

This concept is in contrast to a ‘relativist’ approach which would give a rating to a product relative to its price point. This would be less useful; we want to be transparent so you get an idea for how well or badly something objectively performs compared to the spectrum of other products out there. You can then decide on a budget that suits you.

Maybe seeing a turntable that we rate at 70 convinces you to spend an extra $100 to get to 80. Or maybe seeing that it’s going to cost another $1,000 to get speakers with a modest improvement of 90 vs 85 means you decide to save your cash. That’s your decision to make.

Our scoring is as objective as possible, even if it means we end up rating some of our gear in the 60s. We’d rather earn your trust than pretend every single thing that we sell is perfect by giving them all 80s or 90s. How can you possibly choose between models that way?

Speaking of objectivity, it’s hard to be totally independent when you’re reviewing yourself or your own products. So we use AI to assist us in keeping things standardised and accountable.

If our rating for a product falls below what we deem an acceptable or satisfactory level where value-for-money and a good quality music experience aren’t present, then it just won’t be offered on IC. So if it’s available for sale and got a rating at all, assume we think it’s decent at the very least.

For argument’s sake, would a rating of, say, 65 be bad? Not at all. If the alternative is something on Amazon or at a big box store we reckon gives a 10, then you’re winning. And if that 65 costs $400 where an elusive 98 costs, say, $100,000, then everything’s coming up Milhouse!

If you’re on a budget but want to achieve a nice balance of quality and value-for-money, the sweet spot might be products in the 70s. Got the cash to splash and want something luxurious, rare and extra? Maybe the 90s zone is for you. Go off king/queen.

Something to note for consumer products in general is that, as you get closer to perfection, you end up paying more for the same increments in quality. So you might reckon a Tesla Model 3 at $60k is double as good as a Toyota Corolla at $30k. But is a Tesla Model S at $150k almost triple as good as a Model 3? No. Do people still buy the Model S? Yep.

To torture the car analogy, what happens then when we’re talking about a Toyota Hilux ute? You’d be interested in tray capacity, which isn’t a consideration for a standard car. So for the ute category, our rating system may look at fuel efficiency, safety, power and payload capacity, whereas for family cars, we’d replace payload capacity with comfort. We’d give a total average Score out of 100, but also individual Scores for each criterion that you could drill down into.

Bringing it back to hifi, our turntable criteria are sound quality, build quality and features. For example, does it have electronic 33/45 speed change or automatic tonearm return? No power ratings here as this simply isn’t relevant to turntables - power is determined by amplifiers and speakers.

For speakers, we substitute features for power. Passive speakers are all pretty standardised in their feature-set, but very differentiated by their power handling and how loud they can go. Power is still distinct from sound quality though - you can have less powerful speakers that suit a small space but still sound immaculate - so it’s important we give you access to each individual criterion’s Score.

Next comes the second critical element to the philosophy of The Score, and that’s matching. Traditional hifi centres around separate components which perform separate jobs. This improves sound quality, allows for interoperability between different brands, flexibility for when you want to add or remove something over time like a CD player or tape deck, and better repairability if something goes wrong.

Just like you don’t want to wear clothes all from the same brand (or do you??), hifi doesn’t all need to be from the same manufacturer. Part of the fun is mixing and matching, upgrading over time, and maybe even incorporating something you found at a vintage shop like a tape deck or CD player.

But how do you know if those old JBL speakers from dad go with the new Encel amplifier from IC? You can read write-ups and try to match specs yourself, but the reality is there’d be a lot of guesswork, and that specific combination may never have been tried before. Do their power ratings match? Are they at a similar level of quality? No point getting a really nice amp with basic speakers.

The complexity compounds with the more components you add to your system.

To draw a parallel, you could technically drink Sprite while eating gourmet oysters, but that’s disgusting and you’d be disowned by anyone around you with good sense. A sommelier will advise you that you should pair them with a white wine, and a great somm will tell you whether it should be a chablis, muscadet or savvy B based on the flavour profile of those mollusks.

That’s what The Score does for you. If a product you’ve selected in our Designer is more than 10 points below your top-rated selection for any single one of those rating criteria, we’ll suggest you choose an alternative.

So say you were looking at a turntable that was rated 82 for sound quality, 85 for build quality and 70 for features. That’d give you a total average Score of 79. Then you selected an amplifier rated 71 for sound quality, 83 for build quality and 89 for features, for an average Score of 81.

Even though the averages of 79 and 81 for the respective products are very close, the amplifier’s sound quality alone is greater than 10 points lower than the turntable’s. Designer wouldn’t label this a good match, and you’d be nudged to pick a different amplifier that was within 10 points of difference.

The result? You’ll be left confident that each of the parts of your new hifi system adds up to a well-balanced whole, with no weak links. Now press order and enjoy!

We’ll offer you the lowest possible price we can on every product. Whether it’s 10% off a single item, or retail price where no further savings are possible, or 30% off for a Black Friday blowout, you’ll always get our best deal.

Check out individual products to see what’s on offer. The more you bundle together, the more you can save. As you browse through Designer, look out for ‘The Deal’ labels; we’ll let you know what further savings can be had by adding more products to your system.
The principles of great-sounding audio haven't really changed in the past 50 years, but convenience and fashion have taken us backwards.

The earbuds that come with your phone aren't great, as anyone who's listened to the same music on a proper sound system knows. A portable Bluetooth speaker is fine for travel, but it's a suboptimal way to listen to things at home. And those record players that look like little suitcases? For the love of god, avoid.

You'll see some great products out there under the umbrella of high-end audio or hi-fi, but they can be obscured by abstract specs and scary prices. We want to take you from 50% to 90% sound quality, but without spending megabucks.

These are the rules we go by when deciding which audio products to put on our site.

Long-lasting

All of the products we sell are built to last for years and years. They come from brands that have been in the business for decades like Pro-Ject Audio, Rotel, Monitor Audio and Encel. They’re put together by skilled workers using quality materials like wood and aluminium (with a minimum of plastics).

Separate components for separate jobs

It's common to see audio products trying to be a jack-of-all-trades. E.g. turntables with built in speakers (heresy) or Bluetooth speakers / active desktop speakers that have an amp inside them too.

Good hifi isolates key functions into standalone products. So a CD player is a CD player, a turntable a turntable, an amplifier and amplifier and so on. This makes them infinitely upgradeable, interoperable, and more easily fixable on the off chance something goes wrong.

Stereo sound

A pair of two good speakers helps reproduce the full width and depth of the recording, tending to both of your ears and helping you feel sound in the space around you.

Mono sound (what you often get in streaming and portable speakers) is the antithesis of this, coming at you as a mushy, blended beam. We do provide options if you want to keep using a Bluetooth speaker, but we'll also talk to you about why a traditional stereo system is better.

Beautiful looking

We're into design and enjoy stuff that looks as nice as it sounds. Your new system should become a centrepiece of your living room, something that augments your space and matches your style.

A traditional hifi system is an object of beauty, and we’re always selecting with our eyes as well as our ears.
We’ve got a team of vinyl nerds beavering away at our Melbourne offices. They handle product selection, tech support, writing vinyl reviews, making sure we get your orders out in time, and of course website upkeep (like developing our world-first system Designer).

We're an online-only outfit, and that helps us deliver amazing value. Exceptional customer service is part of the deal too; our favourite brands are the ones that treat their customers like humans, and so do we. If you’ve got questions after using our system Designer, our team will be more than happy to provide some real-world advice via text, email or phone.

You can also rest assured that we’re authorised resellers for all of the brands that we range. That means that we hold local stock in our Melbourne warehouse and provide full Australian warranties on every product. Be wary of some online sellers who might be grey-importing stock from overseas; this can add to delivery times and leave you in the lurch if there’s ever a technical issue.
  • Good hifi is sustainable! Quality audio separates can last for decades and are repairable, interoperable and flexible. All-in-one products often get discarded.
  • Waste Neutral: even good stereo products create waste and emissions through their manufacture and use. We want to minimise and eliminate that as much as possible.
  • Plastic offsets: we partner with rePurpose who remove plastic from the environment to match the amount of plastic that goes into our products.
  • Carbon offsets: beyond CO2 created during manufacture, IC considers the entire lifecycle of products. We buy an equivalent amount of credits based on the products in your order which go towards Australian reforestation projects.

Not to sound too lofty, but good hifi is naturally sustainable. As anyone who’s been to a vintage store or received a stereo hand-me-down can attest, these products last for decades when treated right. If a fault appears, it can usually be repaired.

It comes down to having separate components for separate jobs; they all connect up to each other using tried and true standards, and if you want to add something into the mix as you go (say, a streamer or tape deck), you can do so without having to replace the whole system.

This sits in contrast to the ‘single-box’ movement of recent years; all-in-one turntables and smart speakers that combine the amplifier, networking and speaker components in one sandwich. Compact and cheaper, but when one portion breaks or becomes technologically superseded, they just get thrown out.

Like ‘slow food’ and ‘slow fashion’, we advocate for ‘slow music’: getting the best out of the vintage hifi you already own, and when it’s time to buy new, only selecting high-quality, future-compatible products. Spending a little more upfront to get that quality, but saving in the long-run by owning products that will grow with you.

This isn’t always 100% achievable: sometimes we have a Bluetooth speaker we really want to buy, or a tight budget gets in the way. But it’s a great thing to aspire to, and the beauty of this movement is you can build on it piece by piece.

Nevertheless, buying and using new, quality stereo products isn’t totally environmentally friendly. We try to select products that make more use of natural materials like wood and aluminium, but plastic is inevitable. Foam goes into packaging. Manufacture, transport and lifetime use of products creates emissions.

So as best we could, we want to counter these impacts. That’s why any purchase you make on IC will be both carbon and plastic neutral.

For plastic, we've teamed up with rePurpose, a global leader in this field. They fund projects to remove plastic waste at locations across the world; in our case, removing the same amount of plastic from the environment that’s contained in the products we’ve sold.

We meticulously calculate the plastic content in our product, weighing everything from the plastic housing of devices to the insulation of power cables to the packaging they come in.

We also offset the CO2 emissions of our products. A lot of socially-focussed brands in this space stop at the CO2 created during manufacturing, but we’re going much wider, looking at the lifecycle emissions of all our products. Material acquisition, manufacturing, transport, everyday use, and disposal.

To assess this, we combined direct measurements with data from existing studies. For instance, we found that one of our amplifiers consumes 1kWh for every 47 hours of music played. Using these insights, we've captured a comprehensive view of the carbon footprint of our products.

Our partner for CO2 offsets is Carbon Neutral. Based on our calculated emissions, we purchase equivalent carbon offsets every quarter. We've chosen to support a reforestation project in the Yarra Yarra Biodiversity Corridor of Western Australia.

With our contributions to rePurpose and Carbon Neutral, we can label our products as Certified Plastic Neutral and Supporting Carbon Neutral. Apart from getting audio quality that slaps, you can rest easy knowing you’re doing the right thing by the environment too.

 

We started IC to deal with a problem. How could we make shopping for a sound system foolproof?


If you’ve been looking around already, you’ll know that it’s a confusing scene. Do those speakers match that turntable? What’s an amplifier? Do I need a phono stage?

We have a pretty simple opinion on this: it’s not your problem. You shouldn’t need to be a rocket scientist to piece together a sound system.

So our mission was to build an experience where you could give some basic info about your goals, and we’d take care of the rest. Without having to email back and forth or talk to a salesperson.

Something that you could do on our site, on your own, in a few minutes. After all, our motto is music made easy.

Enter Designer. It’s the name for something we’ve been working on for a few years and it’s core to what makes Instant Classic unique. “We do things differently around here,” says the business operator, cliched-ly!

But it really is cool. It’s a tool, engine, piece of software or whatever you want to call it, and its purpose is to match you with the perfect sound system no matter your preferences or circumstances.

It’s been developed here in Melbourne over thousands of hours by people who are into their audio gear, but also want to make shopping for it fun and intelligent.

Designer starts with the critical question: how do you want to listen? You can tell it, for example, that you want to play records, or stream from your phone, or improve your TV’s sound.

Want to bring your own equipment like a Bluetooth speaker or dad’s old turntable? Let Designer know, and it’ll only recommend the products you need. Want to stick to a particular budget, colour or visual style? Designer can handle that too.

It’ll warn you if you’re choosing products that don’t match each other sonically, and will never let you walk away with more or less equipment than you need. The recommendation it provides is just right for playing music the way you want.

It’s almost magic, and we don't think there's anything like it in the world.

With that, pick a starting point and Designer will do its thing!

  • Introducing The Score: IC's in-house rating system designed to make choosing a sound system easy.
  • Objective and transparent: products are evaluated on category-specific criteria, with each scored out of 100. An average overall score is then calculated.
  • An easy rating scale: 100 signifies the best possible experience in that category (from any current product on the market), while 0 indicates the opposite.
  • Smart matching: if any product is more than 10 points under another for corresponding criteria (e.g. sound quality), we’ll suggest you pick an alternative.
  • The result: a well-balanced sound system with no weak links and no guesswork.

So you’re tossing up between different models of turntables, speakers and amplifiers, reading up on which ones are better and how well one matches with the other.

It can feel like a wild goose chase; different reviewers have different scales (when most things get 4 or 5 stars, it feels kind of meaningless anyway), and there’s no reliable way to know whether a turntable at a certain level from one brand matches an amp from another. On top of that are customer reviews, which while really useful, add another (sometimes conflicting) rating to consider.

So we devised The Score. It’s IC’s own standardised rating system for the audio products we sell. We pick relevant criteria for that category of product, giving each criterion its own rating out of 100 (for example, a turntable will be rated on sound quality, build quality and features. Those will then be averaged for a total rating out of 100.

These numerical ratings are ‘absolutist’, meaning that 100 is the best we know of in that category (so something like a Tech Das Air Force, which can go for several hundred thousand dollars), inside or outside of our product range. A rating of 0 would be reserved for the crappiest thing available (think a cheap suitcase turntable with built-in speakers that creates a negative feedback loop and scratches your records - we’ll stay collegial and not mention any names!).

This concept is in contrast to a ‘relativist’ approach which would give a rating to a product relative to its price point. This would be less useful; we want to be transparent so you get an idea for how well or badly something objectively performs compared to the spectrum of other products out there. You can then decide on a budget that suits you.

Maybe seeing a turntable that we rate at 70 convinces you to spend an extra $100 to get to 80. Or maybe seeing that it’s going to cost another $1,000 to get speakers with a modest improvement of 90 vs 85 means you decide to save your cash. That’s your decision to make.

Our scoring is as objective as possible, even if it means we end up rating some of our gear in the 60s. We’d rather earn your trust than pretend every single thing that we sell is perfect by giving them all 80s or 90s. How can you possibly choose between models that way?

Speaking of objectivity, it’s hard to be totally independent when you’re reviewing yourself or your own products. So we use AI to assist us in keeping things standardised and accountable.

If our rating for a product falls below what we deem an acceptable or satisfactory level where value-for-money and a good quality music experience aren’t present, then it just won’t be offered on IC. So if it’s available for sale and got a rating at all, assume we think it’s decent at the very least.

For argument’s sake, would a rating of, say, 65 be bad? Not at all. If the alternative is something on Amazon or at a big box store we reckon gives a 10, then you’re winning. And if that 65 costs $400 where an elusive 98 costs, say, $100,000, then everything’s coming up Milhouse!

If you’re on a budget but want to achieve a nice balance of quality and value-for-money, the sweet spot might be products in the 70s. Got the cash to splash and want something luxurious, rare and extra? Maybe the 90s zone is for you. Go off king/queen.

Something to note for consumer products in general is that, as you get closer to perfection, you end up paying more for the same increments in quality. So you might reckon a Tesla Model 3 at $60k is double as good as a Toyota Corolla at $30k. But is a Tesla Model S at $150k almost triple as good as a Model 3? No. Do people still buy the Model S? Yep.

To torture the car analogy, what happens then when we’re talking about a Toyota Hilux ute? You’d be interested in tray capacity, which isn’t a consideration for a standard car. So for the ute category, our rating system may look at fuel efficiency, safety, power and payload capacity, whereas for family cars, we’d replace payload capacity with comfort. We’d give a total average Score out of 100, but also individual Scores for each criterion that you could drill down into.

Bringing it back to hifi, our turntable criteria are sound quality, build quality and features. For example, does it have electronic 33/45 speed change or automatic tonearm return? No power ratings here as this simply isn’t relevant to turntables - power is determined by amplifiers and speakers.

For speakers, we substitute features for power. Passive speakers are all pretty standardised in their feature-set, but very differentiated by their power handling and how loud they can go. Power is still distinct from sound quality though - you can have less powerful speakers that suit a small space but still sound immaculate - so it’s important we give you access to each individual criterion’s Score.

Next comes the second critical element to the philosophy of The Score, and that’s matching. Traditional hifi centres around separate components which perform separate jobs. This improves sound quality, allows for interoperability between different brands, flexibility for when you want to add or remove something over time like a CD player or tape deck, and better repairability if something goes wrong.

Just like you don’t want to wear clothes all from the same brand (or do you??), hifi doesn’t all need to be from the same manufacturer. Part of the fun is mixing and matching, upgrading over time, and maybe even incorporating something you found at a vintage shop like a tape deck or CD player.

But how do you know if those old JBL speakers from dad go with the new Encel amplifier from IC? You can read write-ups and try to match specs yourself, but the reality is there’d be a lot of guesswork, and that specific combination may never have been tried before. Do their power ratings match? Are they at a similar level of quality? No point getting a really nice amp with basic speakers.

The complexity compounds with the more components you add to your system.

To draw a parallel, you could technically drink Sprite while eating gourmet oysters, but that’s disgusting and you’d be disowned by anyone around you with good sense. A sommelier will advise you that you should pair them with a white wine, and a great somm will tell you whether it should be a chablis, muscadet or savvy B based on the flavour profile of those mollusks.

That’s what The Score does for you. If a product you’ve selected in our Designer is more than 10 points below your top-rated selection for any single one of those rating criteria, we’ll suggest you choose an alternative.

So say you were looking at a turntable that was rated 82 for sound quality, 85 for build quality and 70 for features. That’d give you a total average Score of 79. Then you selected an amplifier rated 71 for sound quality, 83 for build quality and 89 for features, for an average Score of 81.

Even though the averages of 79 and 81 for the respective products are very close, the amplifier’s sound quality alone is greater than 10 points lower than the turntable’s. Designer wouldn’t label this a good match, and you’d be nudged to pick a different amplifier that was within 10 points of difference.

The result? You’ll be left confident that each of the parts of your new hifi system adds up to a well-balanced whole, with no weak links. Now press order and enjoy!

We’ll offer you the lowest possible price we can on every product. Whether it’s 10% off a single item, or retail price where no further savings are possible, or 30% off for a Black Friday blowout, you’ll always get our best deal.

Check out individual products to see what’s on offer. The more you bundle together, the more you can save. As you browse through Designer, look out for ‘The Deal’ labels; we’ll let you know what further savings can be had by adding more products to your system.
The principles of great-sounding audio haven't really changed in the past 50 years, but convenience and fashion have taken us backwards.

The earbuds that come with your phone aren't great, as anyone who's listened to the same music on a proper sound system knows. A portable Bluetooth speaker is fine for travel, but it's a suboptimal way to listen to things at home. And those record players that look like little suitcases? For the love of god, avoid.

You'll see some great products out there under the umbrella of high-end audio or hi-fi, but they can be obscured by abstract specs and scary prices. We want to take you from 50% to 90% sound quality, but without spending megabucks.

These are the rules we go by when deciding which audio products to put on our site.

Long-lasting

All of the products we sell are built to last for years and years. They come from brands that have been in the business for decades like Pro-Ject Audio, Rotel, Monitor Audio and Encel. They’re put together by skilled workers using quality materials like wood and aluminium (with a minimum of plastics).

Separate components for separate jobs

It's common to see audio products trying to be a jack-of-all-trades. E.g. turntables with built in speakers (heresy) or Bluetooth speakers / active desktop speakers that have an amp inside them too.

Good hifi isolates key functions into standalone products. So a CD player is a CD player, a turntable a turntable, an amplifier and amplifier and so on. This makes them infinitely upgradeable, interoperable, and more easily fixable on the off chance something goes wrong.

Stereo sound

A pair of two good speakers helps reproduce the full width and depth of the recording, tending to both of your ears and helping you feel sound in the space around you.

Mono sound (what you often get in streaming and portable speakers) is the antithesis of this, coming at you as a mushy, blended beam. We do provide options if you want to keep using a Bluetooth speaker, but we'll also talk to you about why a traditional stereo system is better.

Beautiful looking

We're into design and enjoy stuff that looks as nice as it sounds. Your new system should become a centrepiece of your living room, something that augments your space and matches your style.

A traditional hifi system is an object of beauty, and we’re always selecting with our eyes as well as our ears.
We’ve got a team of vinyl nerds beavering away at our Melbourne offices. They handle product selection, tech support, writing vinyl reviews, making sure we get your orders out in time, and of course website upkeep (like developing our world-first system Designer).

We're an online-only outfit, and that helps us deliver amazing value. Exceptional customer service is part of the deal too; our favourite brands are the ones that treat their customers like humans, and so do we. If you’ve got questions after using our system Designer, our team will be more than happy to provide some real-world advice via text, email or phone.

You can also rest assured that we’re authorised resellers for all of the brands that we range. That means that we hold local stock in our Melbourne warehouse and provide full Australian warranties on every product. Be wary of some online sellers who might be grey-importing stock from overseas; this can add to delivery times and leave you in the lurch if there’s ever a technical issue.
  • Good hifi is sustainable! Quality audio separates can last for decades and are repairable, interoperable and flexible. All-in-one products often get discarded.
  • Waste Neutral: even good stereo products create waste and emissions through their manufacture and use. We want to minimise and eliminate that as much as possible.
  • Plastic offsets: we partner with rePurpose who remove plastic from the environment to match the amount of plastic that goes into our products.
  • Carbon offsets: beyond CO2 created during manufacture, IC considers the entire lifecycle of products. We buy an equivalent amount of credits based on the products in your order which go towards Australian reforestation projects.

Not to sound too lofty, but good hifi is naturally sustainable. As anyone who’s been to a vintage store or received a stereo hand-me-down can attest, these products last for decades when treated right. If a fault appears, it can usually be repaired.

It comes down to having separate components for separate jobs; they all connect up to each other using tried and true standards, and if you want to add something into the mix as you go (say, a streamer or tape deck), you can do so without having to replace the whole system.

This sits in contrast to the ‘single-box’ movement of recent years; all-in-one turntables and smart speakers that combine the amplifier, networking and speaker components in one sandwich. Compact and cheaper, but when one portion breaks or becomes technologically superseded, they just get thrown out.

Like ‘slow food’ and ‘slow fashion’, we advocate for ‘slow music’: getting the best out of the vintage hifi you already own, and when it’s time to buy new, only selecting high-quality, future-compatible products. Spending a little more upfront to get that quality, but saving in the long-run by owning products that will grow with you.

This isn’t always 100% achievable: sometimes we have a Bluetooth speaker we really want to buy, or a tight budget gets in the way. But it’s a great thing to aspire to, and the beauty of this movement is you can build on it piece by piece.

Nevertheless, buying and using new, quality stereo products isn’t totally environmentally friendly. We try to select products that make more use of natural materials like wood and aluminium, but plastic is inevitable. Foam goes into packaging. Manufacture, transport and lifetime use of products creates emissions.

So as best we could, we want to counter these impacts. That’s why any purchase you make on IC will be both carbon and plastic neutral.

For plastic, we've teamed up with rePurpose, a global leader in this field. They fund projects to remove plastic waste at locations across the world; in our case, removing the same amount of plastic from the environment that’s contained in the products we’ve sold.

We meticulously calculate the plastic content in our product, weighing everything from the plastic housing of devices to the insulation of power cables to the packaging they come in.

We also offset the CO2 emissions of our products. A lot of socially-focussed brands in this space stop at the CO2 created during manufacturing, but we’re going much wider, looking at the lifecycle emissions of all our products. Material acquisition, manufacturing, transport, everyday use, and disposal.

To assess this, we combined direct measurements with data from existing studies. For instance, we found that one of our amplifiers consumes 1kWh for every 47 hours of music played. Using these insights, we've captured a comprehensive view of the carbon footprint of our products.

Our partner for CO2 offsets is Carbon Neutral. Based on our calculated emissions, we purchase equivalent carbon offsets every quarter. We've chosen to support a reforestation project in the Yarra Yarra Biodiversity Corridor of Western Australia.

With our contributions to rePurpose and Carbon Neutral, we can label our products as Certified Plastic Neutral and Supporting Carbon Neutral. Apart from getting audio quality that slaps, you can rest easy knowing you’re doing the right thing by the environment too.

 

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Customer stories
“I wanted to get a full hi-fi setup for his Birthday, but I didn’t really have any idea where to start. A friend recommended Instant Classic. So I went on the website not really knowing what to expect, but it explained exactly what I’d need to put a system together, from pre-amp to speakers and what would work together and what wouldn’t.

For someone like me who thought it all seemed like a different language, Instant Classic made it really easy & it arrived super quickly.”
“Instant Classic is just really well priced stuff, good service and they know what they are doing, so you don’t really have to spend a lot to get something good.”

“Initially when I bought the turntable, I got one with a belt you had to change [manually], but because I play a lot of 7 inch [records] it just don’t work for me. I was able to get a box sent out and have it returned - it was really seamless and easy. A new turntable turned up within days, no questions asked and I really appreciated it.”

“I got on Instant Classic and very quickly when I started looking at the record players and amplifier options, I got a human giving me advice, and just asking if I needed a hand with anything.”

“There was a set of speakers that I wanted, that had a really great colour and design, but they were out of stock. Instant Classic immediately went ‘it’s fine, how about we give you a set of speakers you can just use until the ones you want arrive?` I was like ‘that’s perfect.` I was super grateful and immediately knew I was dealing with people who cared about their customers having a good experience.”

“Instant Classic had an easy to use website and I like how it comes as a bundle, and it had the best prices around which made it a no-brainer really.”

“We wanted a compact system to make it easy to use, so I called through to get some advice on the initial system and they were really helpful, overall it’s been really easy & the system has been great.”
“I wanted to get a full hi-fi setup for his Birthday, but I didn’t really have any idea where to start. A friend recommended Instant Classic. So I went on the website not really knowing what to expect, but it explained exactly what I’d need to put a system together, from pre-amp to speakers and what would work together and what wouldn’t.

For someone like me who thought it all seemed like a different language, Instant Classic made it really easy & it arrived super quickly.”
“Instant Classic is just really well priced stuff, good service and they know what they are doing, so you don’t really have to spend a lot to get something good.”

“Initially when I bought the turntable, I got one with a belt you had to change [manually], but because I play a lot of 7 inch [records] it just don’t work for me. I was able to get a box sent out and have it returned - it was really seamless and easy. A new turntable turned up within days, no questions asked and I really appreciated it.”

“I got on Instant Classic and very quickly when I started looking at the record players and amplifier options, I got a human giving me advice, and just asking if I needed a hand with anything.”

“There was a set of speakers that I wanted, that had a really great colour and design, but they were out of stock. Instant Classic immediately went ‘it’s fine, how about we give you a set of speakers you can just use until the ones you want arrive?` I was like ‘that’s perfect.` I was super grateful and immediately knew I was dealing with people who cared about their customers having a good experience.”

“Instant Classic had an easy to use website and I like how it comes as a bundle, and it had the best prices around which made it a no-brainer really.”

“We wanted a compact system to make it easy to use, so I called through to get some advice on the initial system and they were really helpful, overall it’s been really easy & the system has been great.”
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Deliveries & returns
Just about every audio component sold on Instant Classic is entitled to a 50-day trial. We only exclude cleaning products and spare parts as these can’t realistically be resold as seconds by us.

If you get your order set up - say a turntable, amplifier or speaker - and for some reason want to return it, we’ll take it back within 50 days of you receiving it. Even if it’s opened and used.

Yep, 50 days. Yep, even if you’ve opened it and used it.

Why? Because we’ve got faith in our products. And if you don’t enjoy your purchase, there’s no reason to be stuck with it. We want you to be happy and shop with us again one day.

Why 50 days? So you can genuinely try our products in a way you’ll be familiar with. Most sites don’t offer such a friendly return policy - there’s usually always the clause that products ‘must be returned in brand new condition’. Not with us!

In case you want to request a return, just make sure to keep all of the original packaging the item arrived in, and that the product is in good working order. But it doesn’t need to be in brand new condition.

We’ll send you a barcode that the post office will scan, and you don’t need to pay anything. Once we receive it, a full refund will be processed via your original payment method within 3 business days.
We provide free, registered and insured shipping Australia-wide on all orders $100 and over.

Any orders below that are charged $9. That's generally below our actual cost of freight, but helps us cover what we need to.

Delivery times are typically 2-3 working days for in-stock items in metro areas except WA. For WA and regional areas, expect your package to take roughly 5 working days.

We send all in-stock items out from our Melbourne warehouse either the same or next working day so your order gets to you as fast as possible. You'll automatically receive a tracking link so you can check on progress.
For Melbourne, Sydney, Brisbane, Gold Coast and Perth customers, we offer a Click & Collect service with partner record stores for selected products.

This option will be shown during check-out where available. When selected, your order will be delivered to the chosen store. We’ll notify you when it’s arrived at which point you'll be able to pick it up. It doesn't cost any extra and can be a great way to get to know your local vinyl retailer.

Just keep in mind that once your order is placed, we still need to send it to that store, so you'll be waiting the same amount of time as if you got it delivered directly to your house.
Just about every audio component sold on Instant Classic is entitled to a 50-day trial. We only exclude cleaning products and spare parts as these can’t realistically be resold as seconds by us.

If you get your order set up - say a turntable, amplifier or speaker - and for some reason want to return it, we’ll take it back within 50 days of you receiving it. Even if it’s opened and used.

Yep, 50 days. Yep, even if you’ve opened it and used it.

Why? Because we’ve got faith in our products. And if you don’t enjoy your purchase, there’s no reason to be stuck with it. We want you to be happy and shop with us again one day.

Why 50 days? So you can genuinely try our products in a way you’ll be familiar with. Most sites don’t offer such a friendly return policy - there’s usually always the clause that products ‘must be returned in brand new condition’. Not with us!

In case you want to request a return, just make sure to keep all of the original packaging the item arrived in, and that the product is in good working order. But it doesn’t need to be in brand new condition.

We’ll send you a barcode that the post office will scan, and you don’t need to pay anything. Once we receive it, a full refund will be processed via your original payment method within 3 business days.
We provide free, registered and insured shipping Australia-wide on all orders $100 and over.

Any orders below that are charged $9. That's generally below our actual cost of freight, but helps us cover what we need to.

Delivery times are typically 2-3 working days for in-stock items in metro areas except WA. For WA and regional areas, expect your package to take roughly 5 working days.

We send all in-stock items out from our Melbourne warehouse either the same or next working day so your order gets to you as fast as possible. You'll automatically receive a tracking link so you can check on progress.
For Melbourne, Sydney, Brisbane, Gold Coast and Perth customers, we offer a Click & Collect service with partner record stores for selected products.

This option will be shown during check-out where available. When selected, your order will be delivered to the chosen store. We’ll notify you when it’s arrived at which point you'll be able to pick it up. It doesn't cost any extra and can be a great way to get to know your local vinyl retailer.

Just keep in mind that once your order is placed, we still need to send it to that store, so you'll be waiting the same amount of time as if you got it delivered directly to your house.
Just about every audio component sold on Instant Classic is entitled to a 50-day trial. We only exclude cleaning products and spare parts as these can’t realistically be resold as seconds by us.

If you get your order set up - say a turntable, amplifier or speaker - and for some reason want to return it, we’ll take it back within 50 days of you receiving it. Even if it’s opened and used.

Yep, 50 days. Yep, even if you’ve opened it and used it.

Why? Because we’ve got faith in our products. And if you don’t enjoy your purchase, there’s no reason to be stuck with it. We want you to be happy and shop with us again one day.

Why 50 days? So you can genuinely try our products in a way you’ll be familiar with. Most sites don’t offer such a friendly return policy - there’s usually always the clause that products ‘must be returned in brand new condition’. Not with us!

In case you want to request a return, just make sure to keep all of the original packaging the item arrived in, and that the product is in good working order. But it doesn’t need to be in brand new condition.

We’ll send you a barcode that the post office will scan, and you don’t need to pay anything. Once we receive it, a full refund will be processed via your original payment method within 3 business days.
We provide free, registered and insured shipping Australia-wide on all orders $100 and over.

Any orders below that are charged $9. That's generally below our actual cost of freight, but helps us cover what we need to.

Delivery times are typically 2-3 working days for in-stock items in metro areas except WA. For WA and regional areas, expect your package to take roughly 5 working days.

We send all in-stock items out from our Melbourne warehouse either the same or next working day so your order gets to you as fast as possible. You'll automatically receive a tracking link so you can check on progress.
For Melbourne, Sydney, Brisbane, Gold Coast and Perth customers, we offer a Click & Collect service with partner record stores for selected products.

This option will be shown during check-out where available. When selected, your order will be delivered to the chosen store. We’ll notify you when it’s arrived at which point you'll be able to pick it up. It doesn't cost any extra and can be a great way to get to know your local vinyl retailer.

Just keep in mind that once your order is placed, we still need to send it to that store, so you'll be waiting the same amount of time as if you got it delivered directly to your house.
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Contact & support
If you want an extra layer of protection for your purchase, we offer Product Shield: two years of cover against accidental physical damage. Think wine spills, wayward pets and sticky kids’ fingers.

Where available, the option and applicable will come up during the checkout process.

In the event you need to make a claim, get in touch with us. We’ll arrange for free return postage and will either repair or replace your product so that it gets back into working order.

Please make sure to keep all of your original packaging to allow for the safe transport of your products.

As an authorised retailer for all of our brands, you’ll receive Australian warranty protection for any product you buy from us. This covers you against unexpected defects and breakdowns caused through no fault of your own.

If anything happens, just get in touch and we’ll get it sorted. Faults are pretty uncommon thanks to the quality of our components, but if something does play up, we want you back up and running! Please make sure to keep all of your original packaging to allow for the safe transport of your products.

Specific warranty periods for our brands (applicable from the date of purchase, and not including accessories):

  • Audioengine: 2 years
  • Encel: 2 years for Bluetooth receivers; 3 years for amplifiers; 5 years for passive speakers
  • IsoTek: 2 years
  • Monitor Audio: 5 years for traditional speakers
  • Ortofon: 2 years
  • Pro-Ject: 2 years for turntables and electronics (like amplifiers and phono stages); 5 years for passive speakers
  • Roksan: 5 years
  • Rotel: 3 years
  • Spin-Clean: 1 year
  • SVS: 5 years
One of the drivers behind IC is great customer service. We love to receive it and love to give it.

No matter where you are on your audio journey, we’re happy to have a chat. It could be to understand some functionality better, get a recommendation about the right product for your needs, or to discuss any other question on your mind.

It’s important that we see you with the right solution, and that won’t always mean buying something from us. If you do decide to order from us, the relationship doesn’t stop there. We’re here to answer your questions and troubleshoot any issues or faults you may have.

Think of us more as buddies here to help with your audio. Whether it be on WhatsApp, mobile or email - whatever suits.

You’ll talk directly to one of our team in Australia. No lousy bots or queues.

We love giving audio advice, even if you don’t end up buying from us. Text, email or call and we’ll reply fast.

Email: support@instantclassic.com.au

Phone: (03) 9426 3651

WhatsApp: +61 3 9426 3651

Our head office and warehouse are in Melbourne, where we despatch orders, provide customer support, and drink lots of homemade coffee of varying levels of quality.

If you want an extra layer of protection for your purchase, we offer Product Shield: two years of cover against accidental physical damage. Think wine spills, wayward pets and sticky kids’ fingers.

Where available, the option and applicable will come up during the checkout process.

In the event you need to make a claim, get in touch with us. We’ll arrange for free return postage and will either repair or replace your product so that it gets back into working order.

Please make sure to keep all of your original packaging to allow for the safe transport of your products.

As an authorised retailer for all of our brands, you’ll receive Australian warranty protection for any product you buy from us. This covers you against unexpected defects and breakdowns caused through no fault of your own.

If anything happens, just get in touch and we’ll get it sorted. Faults are pretty uncommon thanks to the quality of our components, but if something does play up, we want you back up and running! Please make sure to keep all of your original packaging to allow for the safe transport of your products.

Specific warranty periods for our brands (applicable from the date of purchase, and not including accessories):

  • Audioengine: 2 years
  • Encel: 2 years for Bluetooth receivers; 3 years for amplifiers; 5 years for passive speakers
  • IsoTek: 2 years
  • Monitor Audio: 5 years for traditional speakers
  • Ortofon: 2 years
  • Pro-Ject: 2 years for turntables and electronics (like amplifiers and phono stages); 5 years for passive speakers
  • Roksan: 5 years
  • Rotel: 3 years
  • Spin-Clean: 1 year
  • SVS: 5 years
One of the drivers behind IC is great customer service. We love to receive it and love to give it.

No matter where you are on your audio journey, we’re happy to have a chat. It could be to understand some functionality better, get a recommendation about the right product for your needs, or to discuss any other question on your mind.

It’s important that we see you with the right solution, and that won’t always mean buying something from us. If you do decide to order from us, the relationship doesn’t stop there. We’re here to answer your questions and troubleshoot any issues or faults you may have.

Think of us more as buddies here to help with your audio. Whether it be on WhatsApp, mobile or email - whatever suits.

You’ll talk directly to one of our team in Australia. No lousy bots or queues.

We love giving audio advice, even if you don’t end up buying from us. Text, email or call and we’ll reply fast.

Email: support@instantclassic.com.au

Phone: (03) 9426 3651

WhatsApp: +61 3 9426 3651

Our head office and warehouse are in Melbourne, where we despatch orders, provide customer support, and drink lots of homemade coffee of varying levels of quality.

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