Support & warranty

Questions and personalised advice

No matter where you are on your audio journey, we're happy to have a chat. It could be to understand some functionality better, get a recommendation about the right product for your needs, or to discuss any other question on your mind!

Contact us here.


After-sales support

Once you've received your order from us, the relationship doesn't stop. We're here to answer your questions and troubleshoot any issues or faults you may have.

Contact us here.



Each individual product page will let you know how long the manufacturer's warranty is on that specific model. But to save you some legwork, it's generally 2 years for audio equipment.

Rest assured though, this happens really rarely. We only select quality products for our little site, and as a result, the fault rates are really low.


Freight and returns

Click here to see the details of our awesome freight and returns policy.