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Instant Umbrella is a peace-of-mind service from Instant Classic. Your new turntable comes with a 2 year Australian warranty which covers manufacturing defects. Like any warranty though, it doesn't protect you against physical mishaps. We all hope that these won't happen, but sometimes they do!
The more common damage we've seen includes delicate turntable styli/needles getting busted from someone knocking the tonearm after a few too many drinks (your secret's safe with us), tonearm wires getting yanked loose, or the occasional snapped drive belt.
Your one-off $49 covers you for 2 years against any accidental physical damage that stops your system from playing audio as it should. If an accident happens, we'll arrange for a pick-up and either repair or replace the affected component at no cost and with no excess, no matter how bad the damage is.
The purchase will cover any Primary E, T1, Essential III or Debut Carbon Evo turntable purchased, including any phono stage or Bluetooth sender options purchased as a bundle with those turntables.
Just keep in mind that Instant Umbrella won't cover cosmetic damage that doesn't affect the sound of your system, or normal wear and tear on tonearm styli which usually need to be replaced every couple of years.
Instant Umbrella can be purchased up to one month after you've purchased your product, however if you order them at the same time, you'll receive a 5% discount off your Instant Umbrella purchase!
More from Instant Classic
Why buy from Instant Classic?
Instant Classic is an online record and music system store from Melbourne, Australia.
We offer great upfront deals as well as Australia's first hifi subscription service. Our returns are no-fuss and we're all about treating our customers how we'd like to be treated.
We're available by email, phone, livechat, WhatsApp - whatever your flavour is. We're online during business hours of course, but we aim to get back to you pretty fast at any waking hour. Usually you'll hear back from us very quickly.
If you don't like your purchase for whatever reason within the first 50 days, we'll take it back! None of this 'product must be in brand new condition' nonsense - we want you to be happy. Just make sure it isn't damaged.
Learn more, or if we haven't yet answered what's on your mind, contact us.
Is analogue better?
Vinyl is a cost-effective way to get into proper audio. Some experts argue it it gives a better experience than digital, with a lack of compression and a naturalness that’s hard to replicate.
Digital relies on a computerised interpretation of sound-waves. Turntables and records, however, maintain analogue integrity by translating these sound-waves into physical grooves and vibrations rather than 0s and 1s.
I liken turntables to coffee. They can be terrible or wonderful.
Rightly done, they'll produce a brilliant sound and last you a long time. But the bad ones sound gross and can damage your records.
It's all about materials and construction. A turntable is a mechanical instrument that needs to measure record grooves in a delicate way.
What to *avoid* in a turntable
This product page will run through what makes the Primary E such an ace deck for the money. But what shouldn't be inside a turntable is just as important as what is. Here's a summary of the things to avoid, and we've got more detail here.
Inbuilt speakers. This is baaaaad. They're small and tinny, so you'll be strangling whatever signal does come out of the record. But also the vibrations being inside the chassis create a feedback loop which goes back into your records.
A tonearm that's too short or made out of the wrong materials - this will interfere with the accuracy of what's embedded in the record. Small platters are bad too - they'll eventually warp your records due to the edge overhang.
Stylus and cartridge that put the wrong pressure on your records or are made out of bad materials. These will distort your sound and potentially damage your vinyl.
Cheaper motors that don't spin precisely in time. You'll hear higher or lower pitch in your music.